{"id":17368,"date":"2023-12-08T11:45:33","date_gmt":"2023-12-08T09:45:33","guid":{"rendered":"https:\/\/datapost.co.za\/help\/?page_id=17368"},"modified":"2025-03-07T08:31:02","modified_gmt":"2025-03-07T06:31:02","slug":"sst-error-feedback-template","status":"publish","type":"page","link":"https:\/\/datapost.co.za\/help\/sst-error-feedback-template\/","title":{"rendered":"SST &#8211; Error Feedback Template"},"content":{"rendered":"[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_header title=&#8221;Error Feedback Template&#8221; button_one_text=&#8221;Back&#8221; button_one_url=&#8221;https:\/\/datapost.co.za\/help\/nfinityx-sst\/&#8221; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#018582&#8243; custom_button_one=&#8221;on&#8221; button_one_icon=&#8221;&#x34;||divi||400&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/a><!\u2013- [et_pb_br_holder] -\u2013><\/b><\/pee><!\u2013- [et_pb_br_holder] -\u2013><!\u2013- [et_pb_br_holder] -\u2013><\/p>\n<h3 class=\"scribe-section\">STORE SUCCESS FEEDBACK TEMPLATE<\/h3>\n<pee class=\"scribe-step\"><pee>1. Navigate to &#8220;Store Success Feedback&#8221; under &#8220;Store Templates&#8221; in the sidebar<\/pee><!-- [et_pb_line_break_holder] --><\/pee><pee class=\"scribe-screenshot-container\"><img decoding=\"async\" class=\"scribe-screenshot\" height=\"560\" alt=\"\" src=\"https:\/\/ajeuwbhvhr.cloudimg.io\/colony-recorder.s3.amazonaws.com\/files\/2023-12-08\/8e3bad39-7545-44e9-be6d-805c8c0c0aea\/user_cropped_screenshot.jpeg?tl_px=0,0&#038;br_px=436,545&#038;force_format=png&#038;width=896\"\/><\/pee><pee class=\"scribe-step\"><pee>2. Click &#8220;+ Add template&#8221;<\/pee><!-- [et_pb_line_break_holder] --><\/pee><pee class=\"scribe-screenshot-container\"><img decoding=\"async\" class=\"scribe-screenshot\" width=\"560\" alt=\"\" src=\"https:\/\/ajeuwbhvhr.cloudimg.io\/colony-recorder.s3.amazonaws.com\/files\/2023-12-08\/c69d8fca-150a-4fa8-93a0-22fa54d1040d\/user_cropped_screenshot.jpeg?tl_px=0,0&#038;br_px=1288,278&#038;force_format=png&#038;width=1120.0\"\/><\/pee><pee class=\"scribe-step\"><pee>3. Enter a template name and click &#8220;Save&#8221;<\/pee><!-- [et_pb_line_break_holder] --><\/pee><pee class=\"scribe-screenshot-container\"><img decoding=\"async\" class=\"scribe-screenshot\" width=\"560\" alt=\"\" src=\"https:\/\/ajeuwbhvhr.cloudimg.io\/colony-recorder.s3.amazonaws.com\/files\/2023-12-08\/29838846-bb07-4e41-8962-8d9f47c7983c\/user_cropped_screenshot.jpeg?tl_px=39,0&#038;br_px=1759,359&#038;force_format=png&#038;width=1120.0\"\/><\/pee><pee class=\"scribe-step\"><pee>4. Click &#8220;Edit Layout Design&#8221;<\/pee><!-- [et_pb_line_break_holder] --><\/pee><pee class=\"scribe-screenshot-container\"><img decoding=\"async\" class=\"scribe-screenshot\" width=\"560\" alt=\"\" src=\"https:\/\/ajeuwbhvhr.cloudimg.io\/colony-recorder.s3.amazonaws.com\/files\/2023-12-08\/f7499622-ba1c-406c-9814-3d302ced27a6\/user_cropped_screenshot.jpeg?tl_px=232,0&#038;br_px=1952,522&#038;force_format=png&#038;width=1120.0\"\/><\/pee><pee class=\"scribe-step\"><pee>5. Click on the layout icon to get elements related to this template<\/pee><!-- [et_pb_line_break_holder] --><\/pee><pee class=\"scribe-screenshot-container\"><img decoding=\"async\" class=\"scribe-screenshot\" width=\"560\" alt=\"\" src=\"https:\/\/ajeuwbhvhr.cloudimg.io\/colony-recorder.s3.amazonaws.com\/files\/2023-12-08\/897ba716-4ae7-4d40-96bc-8ce9ed9eddc3\/user_cropped_screenshot.jpeg?tl_px=0,0&#038;br_px=1080,272&#038;force_format=png&#038;width=1120.0\"\/><\/pee><pee class=\"scribe-step\"><pee>6. Click and drag a layout from under &#8220;Success Layouts&#8221; onto the canvas<\/pee><!-- [et_pb_line_break_holder] --><\/pee><pee class=\"scribe-screenshot-container\"><img decoding=\"async\" class=\"scribe-screenshot\" width=\"560\" alt=\"\" src=\"https:\/\/ajeuwbhvhr.cloudimg.io\/colony-recorder.s3.amazonaws.com\/files\/2023-12-08\/26bfe4d9-bce7-45c1-afdf-929b008bf96c\/user_cropped_screenshot.jpeg?tl_px=0,0&#038;br_px=2452,1537&#038;force_format=png&#038;width=1120.0\"\/><\/pee><pee class=\"scribe-step\"><pee>7. Once you are finished customising your design, click &#8220;Save&#8221;<\/pee><!-- [et_pb_line_break_holder] --><\/pee><pee class=\"scribe-screenshot-container\"><img decoding=\"async\" class=\"scribe-screenshot\" width=\"560\" alt=\"\" src=\"https:\/\/ajeuwbhvhr.cloudimg.io\/colony-recorder.s3.amazonaws.com\/files\/2023-12-08\/e462f6bf-7ed5-492f-a8e6-e004913aba82\/user_cropped_screenshot.jpeg?tl_px=0,0&#038;br_px=424,211&#038;force_format=png&#038;width=1120.0\"\/><\/pee>\n<h3 class=\"scribe-section\">ADD SUCCESS FEEDBACK TEMPLATE TO STORE CONFIGURATION<\/h3>\n<pee class=\"scribe-step\"><pee>8. Navigate to &#8220;Stores&#8221; under &#8220;Menu configurations&#8221; in the sidebar<\/pee><!-- [et_pb_line_break_holder] --><\/pee><pee class=\"scribe-screenshot-container\"><img decoding=\"async\" class=\"scribe-screenshot\" height=\"560\" alt=\"\" src=\"https:\/\/ajeuwbhvhr.cloudimg.io\/colony-recorder.s3.amazonaws.com\/files\/2023-12-08\/44a84b2a-106d-4a4f-b1f6-c4f0cc83000c\/user_cropped_screenshot.jpeg?tl_px=0,0&#038;br_px=437,580&#038;force_format=png&#038;width=844\"\/><\/pee><pee class=\"scribe-step\"><pee>9. Click edit on the desired store<\/pee><!-- [et_pb_line_break_holder] --><\/pee><pee class=\"scribe-screenshot-container\"><img decoding=\"async\" class=\"scribe-screenshot\" width=\"560\" alt=\"\" src=\"https:\/\/ajeuwbhvhr.cloudimg.io\/colony-recorder.s3.amazonaws.com\/files\/2023-12-08\/691b450e-bb23-42c6-a457-2016c2d65041\/user_cropped_screenshot.jpeg?tl_px=0,0&#038;br_px=2876,871&#038;force_format=png&#038;width=1120.0\"\/><\/pee><pee class=\"scribe-step\"><pee>10. Select the template under &#8220;Store has success template&#8221;<\/pee><!-- [et_pb_line_break_holder] --><\/pee><pee class=\"scribe-screenshot-container\"><img decoding=\"async\" class=\"scribe-screenshot\" width=\"560\" alt=\"\" src=\"https:\/\/ajeuwbhvhr.cloudimg.io\/colony-recorder.s3.amazonaws.com\/files\/2023-12-08\/0e941e87-fff6-41f3-95ae-4831d4cd3f1a\/user_cropped_screenshot.jpeg?tl_px=0,0&#038;br_px=1011,381&#038;force_format=png&#038;width=1120.0\"\/><\/pee><pee class=\"scribe-step\"><pee>11. Click &#8220;Save&#8221;<\/pee><!-- [et_pb_line_break_holder] --><\/pee><pee class=\"scribe-screenshot-container\"><img decoding=\"async\" class=\"scribe-screenshot\" width=\"560\" alt=\"\" src=\"https:\/\/ajeuwbhvhr.cloudimg.io\/colony-recorder.s3.amazonaws.com\/files\/2023-12-08\/8d9b1de2-da2a-41e2-8c76-6dcb260411bf\/user_cropped_screenshot.jpeg?tl_px=0,0&#038;br_px=620,201&#038;force_format=png&#038;width=1120.0\"\/><\/pee>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;https:\/\/datapost.co.za\/help\/sst-error-feedback-template\/&#8221; button_text=&#8221;To Top&#8221; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_icon=&#8221;&#x32;||divi||400&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; button_bg_color=&#8221;#018582&#8243; button_bg_enable_color=&#8221;on&#8221; button_border_color=&#8221;#018582&#8243; sticky_enabled=&#8221;0&#8243;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":148,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-17368","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/pages\/17368","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/users\/148"}],"replies":[{"embeddable":true,"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/comments?post=17368"}],"version-history":[{"count":7,"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/pages\/17368\/revisions"}],"predecessor-version":[{"id":18176,"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/pages\/17368\/revisions\/18176"}],"wp:attachment":[{"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/media?parent=17368"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}