{"id":17973,"date":"2025-03-05T14:07:57","date_gmt":"2025-03-05T12:07:57","guid":{"rendered":"https:\/\/datapost.co.za\/help\/?page_id=17973"},"modified":"2025-03-07T14:18:05","modified_gmt":"2025-03-07T12:18:05","slug":"how-to-add-a-new-service","status":"publish","type":"page","link":"https:\/\/datapost.co.za\/help\/how-to-add-a-new-service\/","title":{"rendered":"How to add a new service"},"content":{"rendered":"[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_header title=&#8221;How to add a new service&#8221; button_one_text=&#8221;Back&#8221; button_one_url=&#8221;https:\/\/datapost.co.za\/help\/qman-2\/&#8221; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#d7522f&#8221; custom_button_one=&#8221;on&#8221; button_one_icon=&#8221;&#x34;||divi||400&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]\n<h1 class=\"scribe-title\">Adding a new service<\/h1>\n<pee class=\"scribe-author\"><b><a href=\"https:\/\/scribehow.com\/shared\/How_to_Add_a_New_Service_in_QMAN_System__M3_p_S6wSOCIErNeZ1uykg\" target=\"_blank\"><\/a><!\u2013- [et_pb_br_holder] -\u2013><\/b><\/pee><!\u2013- [et_pb_br_holder] -\u2013><!\u2013- [et_pb_br_holder] -\u2013><\/p>\n<div class=\"scribe-step\"><pee class=\"scribe-step-text\">1. Navigate to Service Management.<\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<pee class=\"scribe-screenshot-container\"><img decoding=\"async\" class=\"scribe-screenshot\" width=\"560\" alt=\"\" src=\"https:\/\/ajeuwbhvhr.cloudimg.io\/colony-recorder.s3.amazonaws.com\/files\/2025-03-04\/2f61f210-6202-4baa-b615-c79956e757aa\/ascreenshot.jpeg?tl_px=45,268&#038;br_px=2797,1807&#038;force_format=jpeg&#038;q=100&#038;width=1120.0\"\/><\/pee>\n<div class=\"scribe-step\"><pee class=\"scribe-step-text\">2. Click on &#8220;Add Service&#8221;.<\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<pee class=\"scribe-screenshot-container\"><img decoding=\"async\" class=\"scribe-screenshot\" width=\"560\" alt=\"\" src=\"https:\/\/ajeuwbhvhr.cloudimg.io\/colony-recorder.s3.amazonaws.com\/files\/2025-03-05\/4188c002-efd1-4b5f-af2d-ba8d12b9c9ab\/user_cropped_screenshot.jpeg?tl_px=0,0&#038;br_px=2842,2076&#038;force_format=jpeg&#038;q=100&#038;width=1120.0\"\/><\/pee>\n<div class=\"scribe-step\"><pee class=\"scribe-step-text\">3. Click on the &#8220;Name&#8221; field.<\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<pee class=\"scribe-screenshot-container\"><img decoding=\"async\" class=\"scribe-screenshot\" width=\"560\" alt=\"\" src=\"https:\/\/ajeuwbhvhr.cloudimg.io\/colony-recorder.s3.amazonaws.com\/files\/2025-03-05\/3ae95f8a-5d63-4728-88fb-cab8c249df6c\/user_cropped_screenshot.jpeg?tl_px=0,0&#038;br_px=2842,2076&#038;force_format=jpeg&#038;q=100&#038;width=1120.0\"\/><\/pee>\n<div class=\"scribe-step\"><pee class=\"scribe-step-text\">4. Type the name of your service, for example &#8220;Sales&#8221;.<\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<div class=\"scribe-step\"><pee class=\"scribe-step-text\">5. Click on the &#8220;Description&#8221; field.<\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<pee class=\"scribe-screenshot-container\"><img decoding=\"async\" class=\"scribe-screenshot\" width=\"560\" alt=\"\" src=\"https:\/\/ajeuwbhvhr.cloudimg.io\/colony-recorder.s3.amazonaws.com\/files\/2025-03-05\/5e30572f-3cf1-4c4d-bc71-cc365e0cd0d8\/user_cropped_screenshot.jpeg?tl_px=0,0&#038;br_px=2842,2076&#038;force_format=jpeg&#038;q=100&#038;width=1120.0\"\/><\/pee>\n<div class=\"scribe-step\"><pee class=\"scribe-step-text\">6. Type your description.<\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<div class=\"scribe-step\"><pee class=\"scribe-step-text\">7. Select &#8220;Normal&#8221; from the priority drop-down.<\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<pee class=\"scribe-screenshot-container\"><img decoding=\"async\" class=\"scribe-screenshot\" width=\"560\" alt=\"\" src=\"https:\/\/ajeuwbhvhr.cloudimg.io\/colony-recorder.s3.amazonaws.com\/files\/2025-03-05\/c8c7af78-a814-4333-8234-471618e19123\/user_cropped_screenshot.jpeg?tl_px=0,0&#038;br_px=2842,2076&#038;force_format=jpeg&#038;q=100&#038;width=1120.0\"\/><\/pee>\n<div class=\"scribe-step\"><pee class=\"scribe-step-text\">8. Click on the &#8220;Threshold&#8221; field.<\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<pee class=\"scribe-screenshot-container\"><img decoding=\"async\" class=\"scribe-screenshot\" width=\"560\" alt=\"\" src=\"https:\/\/ajeuwbhvhr.cloudimg.io\/colony-recorder.s3.amazonaws.com\/files\/2025-03-04\/52c7affe-5475-4c5a-9251-4d41849f7bfa\/ascreenshot.jpeg?tl_px=90,0&#038;br_px=2842,1538&#038;force_format=jpeg&#038;q=100&#038;width=1120.0&#038;wat=1&#038;wat_opacity=0.7&#038;wat_gravity=northwest&#038;wat_url=https:\/\/colony-recorder.s3.us-west-1.amazonaws.com\/images\/watermarks\/FB923C_standard.png&#038;wat_pad=600,206\"\/><\/pee>\n<div class=\"scribe-step\"><pee class=\"scribe-step-text\">9. Type &#8220;0020&#8221;.<\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<div class=\"scribe-step\"><pee class=\"scribe-step-text\">10. Toggle &#8220;Allow SMS&#8221; from &#8220;No&#8221; to &#8220;Yes&#8221;.<\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<pee class=\"scribe-screenshot-container\"><img decoding=\"async\" class=\"scribe-screenshot\" width=\"560\" alt=\"\" src=\"https:\/\/ajeuwbhvhr.cloudimg.io\/colony-recorder.s3.amazonaws.com\/files\/2025-03-05\/7797e7f8-d8c4-4d80-9833-48d2b2a28791\/user_cropped_screenshot.jpeg?tl_px=0,0&#038;br_px=2842,2076&#038;force_format=jpeg&#038;q=100&#038;width=1120.0\"\/><\/pee>\n<div class=\"scribe-step\"><pee class=\"scribe-step-text\">11. Toggle &#8220;Allow redirect&#8221; from &#8220;No&#8221; to &#8220;Yes&#8221;.<\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<pee class=\"scribe-screenshot-container\"><img decoding=\"async\" class=\"scribe-screenshot\" width=\"560\" alt=\"\" src=\"https:\/\/ajeuwbhvhr.cloudimg.io\/colony-recorder.s3.amazonaws.com\/files\/2025-03-05\/62f20f17-f938-4036-8411-5d103e71ab47\/user_cropped_screenshot.jpeg?tl_px=0,0&#038;br_px=2842,2076&#038;force_format=jpeg&#038;q=100&#038;width=1120.0\"\/><\/pee>\n<div class=\"scribe-step\"><pee class=\"scribe-step-text\">12. Toggle &#8220;Allow print&#8221; from &#8220;No&#8221; to &#8220;Yes&#8221;.<\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<pee class=\"scribe-screenshot-container\"><img decoding=\"async\" class=\"scribe-screenshot\" width=\"560\" alt=\"\" src=\"https:\/\/ajeuwbhvhr.cloudimg.io\/colony-recorder.s3.amazonaws.com\/files\/2025-03-05\/1eaf5d29-1598-440c-834e-432e3c980fee\/user_cropped_screenshot.jpeg?tl_px=0,0&#038;br_px=2842,2076&#038;force_format=jpeg&#038;q=100&#038;width=1120.0\"\/><\/pee>\n<div class=\"scribe-step\"><pee class=\"scribe-step-text\">13. Toggle &#8220;Add to queue&#8221; from &#8220;No&#8221; to &#8220;Yes&#8221;.<\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<pee class=\"scribe-screenshot-container\"><img decoding=\"async\" class=\"scribe-screenshot\" width=\"560\" alt=\"\" src=\"https:\/\/ajeuwbhvhr.cloudimg.io\/colony-recorder.s3.amazonaws.com\/files\/2025-03-05\/38f8fc52-94b2-41fb-99b8-124db70cfb3a\/user_cropped_screenshot.jpeg?tl_px=0,0&#038;br_px=2842,2076&#038;force_format=jpeg&#038;q=100&#038;width=1120.0\"\/><\/pee>\n<div class=\"scribe-step\"><pee class=\"scribe-step-text\">14. Click on &#8220;Submit&#8221;.<\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<pee class=\"scribe-screenshot-container\"><img decoding=\"async\" class=\"scribe-screenshot\" width=\"560\" alt=\"\" src=\"https:\/\/ajeuwbhvhr.cloudimg.io\/colony-recorder.s3.amazonaws.com\/files\/2025-03-05\/0765408c-babc-4f39-9792-d4f820a63bae\/user_cropped_screenshot.jpeg?tl_px=0,0&#038;br_px=2842,2076&#038;force_format=jpeg&#038;q=100&#038;width=1120.0\"\/><\/pee>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;https:\/\/datapost.co.za\/help\/how-to-add-a-new-service\/&#8221; button_text=&#8221;To Top&#8221; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#d7522f&#8221; button_border_color=&#8221;#d7522f&#8221; button_icon=&#8221;&#x32;||divi||400&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; button_bg_enable_color=&#8221;on&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":148,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-17973","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/pages\/17973","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/users\/148"}],"replies":[{"embeddable":true,"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/comments?post=17973"}],"version-history":[{"count":7,"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/pages\/17973\/revisions"}],"predecessor-version":[{"id":18217,"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/pages\/17973\/revisions\/18217"}],"wp:attachment":[{"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/media?parent=17973"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}