{"id":18377,"date":"2025-04-01T12:00:50","date_gmt":"2025-04-01T10:00:50","guid":{"rendered":"https:\/\/datapost.co.za\/help\/?page_id=18377"},"modified":"2025-04-03T11:38:03","modified_gmt":"2025-04-03T09:38:03","slug":"call-screen-columns","status":"publish","type":"page","link":"https:\/\/datapost.co.za\/help\/call-screen-columns\/","title":{"rendered":"Call Screen Columns"},"content":{"rendered":"[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_fullwidth_header title=”Call Screen Columns” button_one_text=”Back” button_one_url=”https:\/\/datapost.co.za\/help\/dynamic-smart-objects\/” _builder_version=”4.20.0″ _module_preset=”default” background_color=”#2c4166″ custom_button_one=”on” button_one_icon=”4||divi||400″ global_colors_info=”{}”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/datapost.co.za\/help\/wp-content\/uploads\/2025\/03\/XID-canvas-2025-03-17.png” title_text=”XID canvas 2025-03-17″ _builder_version=”4.20.0″ _module_preset=”default” border_radii=”on|5px|5px|5px|5px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”]\n

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1. Click on the Smart Objects icon in the menu bar on the left.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/datapost.co.za\/help\/wp-content\/uploads\/2025\/04\/XID-Click-on-Call-Screen-Columns-1-Apr-2025.png” title_text=”XID Click on Call Screen Columns 1 Apr 2025″ _builder_version=”4.20.0″ _module_preset=”default” border_radii=”on|5px|5px|5px|5px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”]\n

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2. Click on Screen Columns.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/datapost.co.za\/help\/wp-content\/uploads\/2025\/04\/XID-Call-Screen-Columns-on-canvas-1-Apr-2025.png” title_text=”XID Call Screen Columns on canvas 1 Apr 2025″ _builder_version=”4.20.0″ _module_preset=”default” border_radii=”on|5px|5px|5px|5px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”]\n

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3. The template will be inserted on the canvas.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/datapost.co.za\/help\/wp-content\/uploads\/2025\/04\/XID-Call-Screen-Columns-Design-tools-1-Apr-2025.png” title_text=”XID Call Screen Columns Design tools 1 Apr 2025″ _builder_version=”4.20.0″ _module_preset=”default” border_radii=”on|5px|5px|5px|5px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”]\n

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4. The Call Screen design tools panel will open.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”]\n

Now Calling Prompt<\/strong><\/h5>\n[\/et_pb_text][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”]\n

Show Prompt<\/strong> – tick the box to enable a screen that prompts the next customer in line to go to the relevant counter.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”]\n

Call Timeout <\/strong>– set the time that it should take before the prompt screen disappears by selecting the relevant time from the drop-down.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”]\n

Services<\/strong><\/h4>\n[\/et_pb_text][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”]\n

Add Service ID <\/strong>– the Service ID is an auto-generated number that ensures that the correct ticket information is displayed on the template.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”]\n

Services IDs <\/strong>– the list of service ID’s will populate as they are added.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”]\n

Column Style<\/strong><\/h4>\n[\/et_pb_text][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”]\n

Heading Space <\/strong>– increasing the heading space will increase the blank space above the heading.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”]\n

Ticket Style<\/strong><\/h4>\n[\/et_pb_text][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”]\n

Font Size <\/strong>– change the size of the font by changing the number.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”]\n

Border Size <\/strong>– increasing the border size will make the border around the ticket number thicker.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”]\n

Padding <\/strong>– increasing the padding increases the blank space around the ticket numbers.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”]\n

Margin <\/strong>– change the margin to the right of the ticket number by changing the number.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”]\n

Border Radius <\/strong>– increase or decrease the radius of the border around the ticket number.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”]\n

Width <\/strong>– increase or decrease the width of the block that houses the ticket number.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”]\n

Colour <\/strong>– change the font colour by selecting the relevant one from the colour picker.\u00a0<\/p>\n[\/et_pb_text][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”]\n

Background <\/strong>– change the background colour of the template by selecting the relevant colour from the colour picker.<\/p>\n[\/et_pb_text][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”]\n

Border <\/strong>– change the border colour of the template by selecting the relevant colour from the colour picker.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https:\/\/datapost.co.za\/help\/call-screen-columns\/” button_text=”To Top” _builder_version=”4.20.0″ _module_preset=”default” custom_button=”on” button_text_color=”#FFFFFF” button_bg_color=”#2c4166″ button_border_color=”#2c4166″ hover_enabled=”0″ global_colors_info=”{}” button_icon=”2||divi||400″ sticky_enabled=”0″][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"

        1. Click on the Smart Objects icon in the menu bar on the left.            2. Click on Screen Columns.          3. The template will be inserted on the canvas.          4. The Call Screen design tools panel will open.Now Calling […]<\/p>\n","protected":false},"author":148,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-18377","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/pages\/18377","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/users\/148"}],"replies":[{"embeddable":true,"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/comments?post=18377"}],"version-history":[{"count":22,"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/pages\/18377\/revisions"}],"predecessor-version":[{"id":18436,"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/pages\/18377\/revisions\/18436"}],"wp:attachment":[{"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/media?parent=18377"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}