{"id":5595,"date":"2019-08-02T09:46:14","date_gmt":"2019-08-02T09:46:14","guid":{"rendered":"http:\/\/www.datapost.co.za\/help\/?page_id=5595"},"modified":"2025-03-06T12:41:34","modified_gmt":"2025-03-06T10:41:34","slug":"alert-manager","status":"publish","type":"page","link":"https:\/\/datapost.co.za\/help\/landing-page\/nfinity-x\/reports-module\/alert-manager\/","title":{"rendered":"Alert Manager"},"content":{"rendered":"[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_header title=&#8221;Alert Manager &#8221; button_one_text=&#8221;Back&#8221; button_one_url=&#8221; http:\/\/www.datapost.co.za\/help\/landing-page\/nfinity-x\/reports-module\/&#8221; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;gcid-434e3e7c-aba7-49f2-8895-830dae15ee9e&#8221; custom_button_one=&#8221;on&#8221; button_one_icon=&#8221;&#x34;||divi||400&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{%22gcid-434e3e7c-aba7-49f2-8895-830dae15ee9e%22:%91%22background_color%22%93}&#8221; sticky_enabled=&#8221;0&#8243;]\n<p>Alert Manager is an automated report, to be set up by a user, to provide player heartbeat information via alerts, to a selected mailing group. Clicking on the Alert Manager icon will open the interface. This is where you will go to add, edit and delete your contacts, as well as add, delete and edit your alerts.<\/p>\n[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<h4><strong>Step-by-step guide on how to add a contact<\/strong><\/h4>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/datapost.co.za\/help\/wp-content\/uploads\/2020\/09\/Select-Reports-tab-Aug-2020.jpg&#8221; title_text=&#8221;Select Reports tab Aug 2020&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>1. Click on the Reports tab at the top of the screen.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/datapost.co.za\/help\/wp-content\/uploads\/2021\/03\/Click-on-Alert-Manager-icon.jpg&#8221; title_text=&#8221;Click on Alert Manager icon&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>2. Click on the Alert Manager icon. The interface will open.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/datapost.co.za\/help\/wp-content\/uploads\/2019\/08\/Click-on-Contacts-Alert-Manager-Ilse-.jpg&#8221; title_text=&#8221;Click-on-Contacts-Alert-Manager-Ilse-&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>3. Click on the Contacts button.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/datapost.co.za\/help\/wp-content\/uploads\/2019\/08\/Click-on-Add-Contact-Alert-Manager-ilse.jpg&#8221; title_text=&#8221;Click-on-Add-Contact-Alert-Manager-ilse&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>4. Click on the Add Contact button. A form will open.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/datapost.co.za\/help\/wp-content\/uploads\/2019\/08\/Contacts-form-Alert-Manager-ilse-1.jpg&#8221; title_text=&#8221;Contacts-form-Alert-Manager-ilse-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>5. Complete the Contact Name &amp; Email fields. Click on the Save button in the bottom right corner.<\/p>\n<p>Please note that SMS is not currently available.<\/p>\n<p>&nbsp;<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/datapost.co.za\/help\/wp-content\/uploads\/2019\/11\/Contact-in-Alert-Manager-Ilse.jpg&#8221; title_text=&#8221;Contact-in-Alert-Manager-Ilse&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>6. The contact that you have added will appear in the middle panel.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<h4><strong>Step-by-step guide on how to add an alert<\/strong><\/h4>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/datapost.co.za\/help\/wp-content\/uploads\/2019\/11\/Click-on-Alerts-button-Ilse.jpg&#8221; title_text=&#8221;Click-on-Alerts-button-Ilse&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>1. Click on the Alerts button.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/datapost.co.za\/help\/wp-content\/uploads\/2019\/08\/Click-on-Add-Alert-Alert-Manager-Ilse.jpg&#8221; title_text=&#8221;Click-on-Add-Alert-Alert-Manager-Ilse&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>2. Click on the Add Alert button. A form will open.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/datapost.co.za\/help\/wp-content\/uploads\/2019\/08\/Enter-Alert-Name-Ilse.jpg&#8221; title_text=&#8221;Enter-Alert-Name-Ilse&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>3. Enter the name of your alert.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/datapost.co.za\/help\/wp-content\/uploads\/2019\/08\/Select-Alert-Type-Ilse.jpg&#8221; title_text=&#8221;Select-Alert-Type-Ilse&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>4. Select Query as your Alert Type from the drop-down.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/datapost.co.za\/help\/wp-content\/uploads\/2019\/08\/Select-Alert-Start-and-End-Time-Ilse.jpg&#8221; title_text=&#8221;Select-Alert-Start-and-End-Time-Ilse&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>5. Select the alert start and end times from the drop-down. The alert will be sent to the selected contacts within these time parameters.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/datapost.co.za\/help\/wp-content\/uploads\/2019\/08\/Activate-Alert-Ilse.jpg&#8221; title_text=&#8221;Activate-Alert-Ilse&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>6. Activate the alert by ticking the box.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/datapost.co.za\/help\/wp-content\/uploads\/2019\/08\/Select-Alert-Contacts-Ilse.jpg&#8221; title_text=&#8221;Select-Alert-Contacts-Ilse&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>7. Select the email address(es) of the person\/people you want to send the alert to.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/datapost.co.za\/help\/wp-content\/uploads\/2019\/08\/Select-Alert-and-Day-interval-Ilse.jpg&#8221; title_text=&#8221;Select-Alert-and-Day-interval-Ilse&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>8. Select the Alert Interval (how frequently the alert will be mailed) &amp; Day Interval (the day(s) on which the alert will be mailed) from the respective drop-downs.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/datapost.co.za\/help\/wp-content\/uploads\/2019\/08\/Select-Fields-for-Alert-Report-Ilse.jpg&#8221; title_text=&#8221;Select-Fields-for-Alert-Report-Ilse&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>9. The Database &amp; Table fields are set by Default. Select the fields, you want to include in your alert, from the drop-down.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/datapost.co.za\/help\/wp-content\/uploads\/2019\/08\/Select-Age-Interval-and-Time-Scale-Alert-Manager-Ilse.jpg&#8221; title_text=&#8221;Select-Age-Interval-and-Time-Scale-Alert-Manager-Ilse&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>10. Select an Age Interval &amp; Time Scale from the respective drop-downs. Example: if you want to see all players that have a heartbeat older than a day you would fill in the following: Age Interval: 1, Time Scale: Days.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_cta title=&#8221;Handy Tip&#8221; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;gcid-434e3e7c-aba7-49f2-8895-830dae15ee9e&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{%22gcid-434e3e7c-aba7-49f2-8895-830dae15ee9e%22:%91%22background_color%22%93}&#8221; sticky_enabled=&#8221;0&#8243;]\n<p>Select a Filter Parameter &amp; Filter Value to narrow down the results of your query. Example: limit the results to players with player names that contain the same key word(s) by selecting the Player Name Filter Parameter and entering the key words in the Filter Value field.<\/p>\n[\/et_pb_cta][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/datapost.co.za\/help\/wp-content\/uploads\/2019\/08\/Save-Alert-Ilse.jpg&#8221; title_text=&#8221;Save-Alert-Ilse&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>11. Click on the Save Alert button to save.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/datapost.co.za\/help\/wp-content\/uploads\/2019\/08\/Alert-in-middle-panel-Ilse.jpg&#8221; title_text=&#8221;Alert-in-middle-panel-Ilse&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>12. The alert information will appear in the middle panel. The actual alert will be mailed as per the Alert Details that you have completed.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;https:\/\/datapost.co.za\/help\/landing-page\/nfinity-x\/reports-module\/alert-manager\/&#8221; button_text=&#8221;To Top&#8221; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_icon=&#8221;&#x32;||divi||400&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; button_bg_color=&#8221;#930001&#8243; button_bg_enable_color=&#8221;on&#8221; button_border_color=&#8221;#930001&#8243; sticky_enabled=&#8221;0&#8243;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p>Alert Manager is an automated report, to be set up by a user, to provide player heartbeat information via alerts, to a selected mailing group. Clicking on the Alert Manager icon will open the interface. This is where you will go to add, edit and delete your contacts, as well as add, delete and edit [&hellip;]<\/p>\n","protected":false},"author":148,"featured_media":0,"parent":4194,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:heading {\"level\":3} -->\n<h3>How to add a contact<\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:media-text {\"mediaId\":3965,\"mediaType\":\"image\"} -->\n<div class=\"wp-block-media-text alignwide\"><figure class=\"wp-block-media-text__media\"><img src=\"http:\/\/www.datapost.co.za\/help\/wp-content\/uploads\/2019\/07\/Click-on-Reports-tab-Ilse-9.jpg\" alt=\"\" class=\"wp-image-3965\"\/><\/figure><div class=\"wp-block-media-text__content\"><!-- wp:list {\"ordered\":true} -->\n<ol><li>Click on the <em>Reports<\/em> tab at the top of the screen.<\/li><\/ol>\n<!-- \/wp:list --><\/div><\/div>\n<!-- \/wp:media-text -->\n\n<!-- wp:spacer {\"height\":37} -->\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<!-- \/wp:spacer -->\n\n<!-- wp:media-text {\"mediaId\":5599,\"mediaType\":\"image\"} -->\n<div class=\"wp-block-media-text alignwide\"><figure class=\"wp-block-media-text__media\"><img src=\"https:\/\/www.datapost.co.za\/help\/wp-content\/uploads\/2019\/08\/Click-on-Alert-Manager-icon-Ilse.jpg\" alt=\"\" class=\"wp-image-5599\"\/><\/figure><div class=\"wp-block-media-text__content\"><!-- wp:paragraph {\"placeholder\":\"Content\u2026\",\"customFontSize\":14} -->\n<p style=\"font-size:14px\">2. Click on the <em>Alert Manager<\/em> icon. The interface will open.<\/p>\n<!-- \/wp:paragraph --><\/div><\/div>\n<!-- \/wp:media-text -->\n\n<!-- wp:spacer {\"height\":42} -->\n<div style=\"height:42px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<!-- \/wp:spacer -->\n\n<!-- wp:media-text {\"mediaId\":5601,\"mediaType\":\"image\"} -->\n<div class=\"wp-block-media-text alignwide\"><figure class=\"wp-block-media-text__media\"><img src=\"https:\/\/www.datapost.co.za\/help\/wp-content\/uploads\/2019\/08\/Click-on-Contacts-Alert-Manager-Ilse-.jpg\" alt=\"\" class=\"wp-image-5601\"\/><\/figure><div class=\"wp-block-media-text__content\"><!-- wp:paragraph {\"placeholder\":\"Content\u2026\",\"customFontSize\":14} -->\n<p style=\"font-size:14px\">3. Click on the <em>Contacts<\/em> button.<\/p>\n<!-- \/wp:paragraph --><\/div><\/div>\n<!-- \/wp:media-text -->\n\n<!-- wp:spacer {\"height\":42} -->\n<div style=\"height:42px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<!-- \/wp:spacer -->\n\n<!-- wp:media-text {\"mediaId\":5603,\"mediaType\":\"image\"} -->\n<div class=\"wp-block-media-text alignwide\"><figure class=\"wp-block-media-text__media\"><img src=\"https:\/\/www.datapost.co.za\/help\/wp-content\/uploads\/2019\/08\/Click-on-Add-Contact-Alert-Manager-ilse.jpg\" alt=\"\" class=\"wp-image-5603\"\/><\/figure><div class=\"wp-block-media-text__content\"><!-- wp:paragraph {\"placeholder\":\"Content\u2026\",\"customFontSize\":14} -->\n<p style=\"font-size:14px\">4. Click on the <em>Add Contact <\/em>button. A form will appear.<\/p>\n<!-- \/wp:paragraph --><\/div><\/div>\n<!-- \/wp:media-text -->\n\n<!-- wp:spacer {\"height\":41} -->\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<!-- \/wp:spacer -->\n\n<!-- wp:media-text {\"mediaId\":5607,\"mediaType\":\"image\"} -->\n<div class=\"wp-block-media-text alignwide\"><figure class=\"wp-block-media-text__media\"><img src=\"https:\/\/www.datapost.co.za\/help\/wp-content\/uploads\/2019\/08\/Contacts-form-Alert-Manager-ilse-1.jpg\" alt=\"\" class=\"wp-image-5607\"\/><\/figure><div class=\"wp-block-media-text__content\"><!-- wp:paragraph {\"placeholder\":\"Content\u2026\",\"customFontSize\":14} -->\n<p style=\"font-size:14px\">5. Complete the Contact Name &amp; Email fields and click on the <em>Save<\/em> button in the bottom right corner.<\/p>\n<!-- \/wp:paragraph --><\/div><\/div>\n<!-- \/wp:media-text -->\n\n<!-- wp:spacer {\"height\":36} -->\n<div style=\"height:36px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<!-- \/wp:spacer -->\n\n<!-- wp:media-text {\"mediaId\":6381,\"mediaType\":\"image\"} -->\n<div class=\"wp-block-media-text alignwide\"><figure class=\"wp-block-media-text__media\"><img src=\"https:\/\/www.datapost.co.za\/help\/wp-content\/uploads\/2019\/11\/Contact-in-Alert-Manager-Ilse.jpg\" alt=\"\" class=\"wp-image-6381\"\/><\/figure><div class=\"wp-block-media-text__content\"><!-- wp:paragraph {\"placeholder\":\"Content\u2026\",\"customFontSize\":14} -->\n<p style=\"font-size:14px\">\n\n6. The contact that you have added will appear in the middle panel.\n\n<\/p>\n<!-- \/wp:paragraph --><\/div><\/div>\n<!-- \/wp:media-text -->\n\n<!-- wp:spacer {\"height\":39} -->\n<div style=\"height:39px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<!-- \/wp:spacer -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3>How to add an alert<\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:media-text {\"mediaId\":6383,\"mediaType\":\"image\"} -->\n<div class=\"wp-block-media-text alignwide\"><figure class=\"wp-block-media-text__media\"><img src=\"https:\/\/www.datapost.co.za\/help\/wp-content\/uploads\/2019\/11\/Click-on-Alerts-button-Ilse.jpg\" alt=\"\" class=\"wp-image-6383\"\/><\/figure><div class=\"wp-block-media-text__content\"><!-- wp:paragraph {\"customFontSize\":14} -->\n<p style=\"font-size:14px\">1. Click on the <em>Alerts<\/em> button.<\/p>\n<!-- \/wp:paragraph --><\/div><\/div>\n<!-- \/wp:media-text -->\n\n<!-- wp:spacer {\"height\":45} -->\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<!-- \/wp:spacer -->\n\n<!-- wp:media-text {\"mediaId\":5617,\"mediaType\":\"image\"} -->\n<div class=\"wp-block-media-text alignwide\"><figure class=\"wp-block-media-text__media\"><img src=\"https:\/\/www.datapost.co.za\/help\/wp-content\/uploads\/2019\/08\/Click-on-Add-Alert-Alert-Manager-Ilse.jpg\" alt=\"\" class=\"wp-image-5617\"\/><\/figure><div class=\"wp-block-media-text__content\"><!-- wp:paragraph {\"placeholder\":\"Content\u2026\",\"customFontSize\":14} -->\n<p style=\"font-size:14px\">2. Click on the <em>Add Alert<\/em> button. A form will open.<\/p>\n<!-- \/wp:paragraph --><\/div><\/div>\n<!-- \/wp:media-text -->\n\n<!-- wp:spacer {\"height\":36} -->\n<div style=\"height:36px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<!-- \/wp:spacer -->\n\n<!-- wp:media-text {\"mediaId\":5622,\"mediaType\":\"image\"} -->\n<div class=\"wp-block-media-text alignwide\"><figure class=\"wp-block-media-text__media\"><img src=\"https:\/\/www.datapost.co.za\/help\/wp-content\/uploads\/2019\/08\/Enter-Alert-Name-Ilse.jpg\" alt=\"\" class=\"wp-image-5622\"\/><\/figure><div class=\"wp-block-media-text__content\"><!-- wp:paragraph {\"placeholder\":\"Content\u2026\",\"customFontSize\":14} -->\n<p style=\"font-size:14px\">3. Enter the name of your alert.<\/p>\n<!-- \/wp:paragraph --><\/div><\/div>\n<!-- \/wp:media-text -->\n\n<!-- wp:spacer {\"height\":44} -->\n<div style=\"height:44px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<!-- \/wp:spacer -->\n\n<!-- wp:media-text {\"mediaId\":5624,\"mediaType\":\"image\"} -->\n<div class=\"wp-block-media-text alignwide\"><figure class=\"wp-block-media-text__media\"><img src=\"https:\/\/www.datapost.co.za\/help\/wp-content\/uploads\/2019\/08\/Select-Alert-Type-Ilse.jpg\" alt=\"\" class=\"wp-image-5624\"\/><\/figure><div class=\"wp-block-media-text__content\"><!-- wp:paragraph {\"placeholder\":\"Content\u2026\",\"customFontSize\":14} -->\n<p style=\"font-size:14px\">4. Select <em>Query <\/em>as your <em>Alert Type<\/em> from the drop-down.<\/p>\n<!-- \/wp:paragraph --><\/div><\/div>\n<!-- \/wp:media-text -->\n\n<!-- wp:spacer {\"height\":40} -->\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<!-- \/wp:spacer -->\n\n<!-- wp:media-text {\"mediaId\":5627,\"mediaType\":\"image\"} -->\n<div class=\"wp-block-media-text alignwide\"><figure class=\"wp-block-media-text__media\"><img src=\"https:\/\/www.datapost.co.za\/help\/wp-content\/uploads\/2019\/08\/Select-Alert-Start-and-End-Time-Ilse.jpg\" alt=\"\" class=\"wp-image-5627\"\/><\/figure><div class=\"wp-block-media-text__content\"><!-- wp:paragraph {\"placeholder\":\"Content\u2026\",\"customFontSize\":14} -->\n<p style=\"font-size:14px\">5. Select the alert start and end time from the drop-down. The alert will be sent within the selected time parameters as per your selections under step 8.<\/p>\n<!-- \/wp:paragraph --><\/div><\/div>\n<!-- \/wp:media-text -->\n\n<!-- wp:spacer {\"height\":34} -->\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<!-- \/wp:spacer -->\n\n<!-- wp:media-text {\"mediaId\":5629,\"mediaType\":\"image\"} -->\n<div class=\"wp-block-media-text alignwide\"><figure class=\"wp-block-media-text__media\"><img src=\"https:\/\/www.datapost.co.za\/help\/wp-content\/uploads\/2019\/08\/Activate-Alert-Ilse.jpg\" alt=\"\" class=\"wp-image-5629\"\/><\/figure><div class=\"wp-block-media-text__content\"><!-- wp:paragraph {\"placeholder\":\"Content\u2026\",\"customFontSize\":14} -->\n<p style=\"font-size:14px\">6. Activate the alert by ticking the box.<\/p>\n<!-- \/wp:paragraph --><\/div><\/div>\n<!-- \/wp:media-text -->\n\n<!-- wp:spacer {\"height\":33} -->\n<div style=\"height:33px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<!-- \/wp:spacer -->\n\n<!-- wp:media-text {\"mediaId\":5631,\"mediaType\":\"image\"} -->\n<div class=\"wp-block-media-text alignwide\"><figure class=\"wp-block-media-text__media\"><img src=\"https:\/\/www.datapost.co.za\/help\/wp-content\/uploads\/2019\/08\/Select-Alert-Contacts-Ilse.jpg\" alt=\"\" class=\"wp-image-5631\"\/><\/figure><div class=\"wp-block-media-text__content\"><!-- wp:paragraph {\"placeholder\":\"Content\u2026\",\"customFontSize\":14} -->\n<p style=\"font-size:14px\">7. Select the email address(es) of the person\/people you want to send the alert to.<\/p>\n<!-- \/wp:paragraph --><\/div><\/div>\n<!-- \/wp:media-text -->\n\n<!-- wp:spacer {\"height\":34} -->\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<!-- \/wp:spacer -->\n\n<!-- wp:media-text {\"mediaId\":5633,\"mediaType\":\"image\"} -->\n<div class=\"wp-block-media-text alignwide\"><figure class=\"wp-block-media-text__media\"><img src=\"https:\/\/www.datapost.co.za\/help\/wp-content\/uploads\/2019\/08\/Select-Alert-and-Day-interval-Ilse.jpg\" alt=\"\" class=\"wp-image-5633\"\/><\/figure><div class=\"wp-block-media-text__content\"><!-- wp:paragraph {\"placeholder\":\"Content\u2026\",\"customFontSize\":14} -->\n<p style=\"font-size:14px\">8. Select the <em>Alert Interval<\/em> (how frequently the alert will be mailed) &amp; <em>Day Interval<\/em> (the day(s) on which the alert will be mailed) from the respective drop-downs.<\/p>\n<!-- \/wp:paragraph --><\/div><\/div>\n<!-- \/wp:media-text -->\n\n<!-- wp:spacer {\"height\":42} -->\n<div style=\"height:42px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<!-- \/wp:spacer -->\n\n<!-- wp:media-text {\"mediaId\":5635,\"mediaType\":\"image\"} -->\n<div class=\"wp-block-media-text alignwide\"><figure class=\"wp-block-media-text__media\"><img src=\"https:\/\/www.datapost.co.za\/help\/wp-content\/uploads\/2019\/08\/Select-Fields-for-Alert-Report-Ilse.jpg\" alt=\"\" class=\"wp-image-5635\"\/><\/figure><div class=\"wp-block-media-text__content\"><!-- wp:paragraph {\"placeholder\":\"Content\u2026\",\"customFontSize\":14} -->\n<p style=\"font-size:14px\">9. Select the fields, you want to include in your alert, from the drop-down.<\/p>\n<!-- \/wp:paragraph --><\/div><\/div>\n<!-- \/wp:media-text -->\n\n<!-- wp:spacer {\"height\":38} -->\n<div style=\"height:38px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<!-- \/wp:spacer -->\n\n<!-- wp:media-text {\"mediaId\":5637,\"mediaType\":\"image\"} -->\n<div class=\"wp-block-media-text alignwide\"><figure class=\"wp-block-media-text__media\"><img src=\"https:\/\/www.datapost.co.za\/help\/wp-content\/uploads\/2019\/08\/Select-Age-Interval-and-Time-Scale-Alert-Manager-Ilse.jpg\" alt=\"\" class=\"wp-image-5637\"\/><\/figure><div class=\"wp-block-media-text__content\"><!-- wp:paragraph {\"placeholder\":\"Content\u2026\",\"customFontSize\":14} -->\n<p style=\"font-size:14px\">10. Select an <em>Age Interval<\/em> &amp; <em>Time Scale<\/em> from the respective drop-downs. Example: if you want to see all players that have a heartbeat older than a day you would fill in the following: Age Interval: 1, Time Scale: Days.<\/p>\n<!-- \/wp:paragraph --><\/div><\/div>\n<!-- \/wp:media-text -->\n\n<!-- wp:spacer {\"height\":29} -->\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<!-- \/wp:spacer -->\n\n<!-- wp:paragraph {\"customFontSize\":14} -->\n<p style=\"font-size:14px\"><strong>Handy Tip:<\/strong> Select a <em>Filter Parameter <\/em>&amp; <em>Filter Value<\/em> to narrow down the results of your query. Example: limit the results to players with player names that contain the same key word(s) by selecting the Player Name <em>Filter Parameter<\/em> and entering the key words in the <em>Filter Value<\/em> field.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:spacer {\"height\":25} -->\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<!-- \/wp:spacer -->\n\n<!-- wp:media-text {\"mediaId\":5642,\"mediaType\":\"image\"} -->\n<div class=\"wp-block-media-text alignwide\"><figure class=\"wp-block-media-text__media\"><img src=\"https:\/\/www.datapost.co.za\/help\/wp-content\/uploads\/2019\/08\/Save-Alert-Ilse.jpg\" alt=\"\" class=\"wp-image-5642\"\/><\/figure><div class=\"wp-block-media-text__content\"><!-- wp:paragraph {\"placeholder\":\"Content\u2026\",\"customFontSize\":14} -->\n<p style=\"font-size:14px\">11. Click on the <em>Save Alert<\/em> button to save. <\/p>\n<!-- \/wp:paragraph --><\/div><\/div>\n<!-- \/wp:media-text -->\n\n<!-- wp:spacer {\"height\":30} -->\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<!-- \/wp:spacer -->\n\n<!-- wp:media-text {\"mediaId\":5644,\"mediaType\":\"image\"} -->\n<div class=\"wp-block-media-text alignwide\"><figure class=\"wp-block-media-text__media\"><img src=\"https:\/\/www.datapost.co.za\/help\/wp-content\/uploads\/2019\/08\/Alert-in-middle-panel-Ilse.jpg\" alt=\"\" class=\"wp-image-5644\"\/><\/figure><div class=\"wp-block-media-text__content\"><!-- wp:paragraph {\"placeholder\":\"Content\u2026\",\"customFontSize\":14} -->\n<p style=\"font-size:14px\">12. The alert information will appear in the middle panel. The actual alert will be mailed as per the <em>Alert Details<\/em> that you have completed.<\/p>\n<!-- \/wp:paragraph --><\/div><\/div>\n<!-- \/wp:media-text -->","_et_gb_content_width":"","footnotes":""},"class_list":["post-5595","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/pages\/5595","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/users\/148"}],"replies":[{"embeddable":true,"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/comments?post=5595"}],"version-history":[{"count":78,"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/pages\/5595\/revisions"}],"predecessor-version":[{"id":18095,"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/pages\/5595\/revisions\/18095"}],"up":[{"embeddable":true,"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/pages\/4194"}],"wp:attachment":[{"href":"https:\/\/datapost.co.za\/help\/wp-json\/wp\/v2\/media?parent=5595"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}