queue management solution
Simplify Your Queue Management with qman from Datapost.
Qman is an integrated queue management solution that helps businesses deliver faster, smoother, and more controlled customer journeys.
Our queue management solution reduces wait times, optimises staff workflows, and integrates effortlessly with existing systems.
The Best queue management solution
Superior queue management for businesses.
Delight Your Customers
Qman improves customer satisfaction by providing a user-friendly interface, clear notifications, and digital guidance. Customers can navigate service centers smoothly, reducing confusion and frustration.
Data-Driven Insights
Qman generates detailed reports on consultant performance, customer service times, and overall workflow efficiency. Businesses can use these insights to improve service quality and operational strategies.
Optimised Resource Allocation
With real-time queue insights and service area statistics, managers can dynamically adjust resources to meet demand. This ensures efficient operations and minimises customer wait times.
Targeted Customer Engagement
Engage customers with targeted news, product updates, and entertainment while they wait. Content can be dynamically tailored to specific demographics, it can be centrally controlled for consistency .
User-friendly reporting
Centralised dashboards & live reporting stats.
Qman requires minimal staff training with user-friendly functionality. The intuitive interface displays service area statistics, customer movements, and waiting times.
With real-time queue insights and service area statistics, managers can dynamically adjust resources to meet demand.
Manage queues and customer flow effectively, track consultation details, and collect customer feedback.
Virtual Queueing
Qman enables customers to join queues remotely, allowing them to wait without being physically present. This reduces on-site congestion and enhances customer convenience.
Appointment Scheduling
Qman’s integration with digital signage and kiosks enables online appointment management functionalities, improving convenience and reducing wait times.
Clear Notifications
The system provides clear notifications and digital guidance, helping customers navigate service centres smoothly and stay informed about their queue status.
customise the queueing experience
Tailor your customer journey with qman.
Provide clear queue guidance with informative call screens.
Offer users digital or printed notifications for their queue status.
Easily customise the interface to reflect your brand identity.
Deliver an immersive, engaging experience for customers queueing.
Create a seamless customer experience with qman.
Qman empowers businesses to transform their service environments into efficient, customer-focused spaces.
Complete your solution & discover integrated apps.
Digital Signage
Showcase your products, services, and promotions with dynamic digital signage.
XID Designer
Content creation is simple, intuitive and efficient with our API-friendly designer.
Datapost Vision
Analyse and understand customer demographics with our advanced camera vision.
Reporting Module
View detailed reports in a centralised database, for one source of truth for reporting.