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CSR_Userguide

When accessing the CSR application, you will be presented with a login screen. Enter your username and password and tap/click the Login button. Logging In Upon successful login, your username will be displayed below the user icon in the bottom menu bar. You will then...

Kiosk_ Userguide

The kiosk displays available service selections and issues the corresponding ticket. It is defined by its MAC address (which defines the physical hardware of the kiosk). Each kiosk can be set up in a unique queueing area, which is done via the kiosk configuration...

Reports_Userguide

Reports Reports are accessed by logging into the System Administration Interface. The following tabs are available which provide reports: Staff Manager Click the Reload button located towards the bottom of the screen to generate this report. On the left-hand side you...

Service Rating Application_ Userguide

Using the Service Rating Application To initiate interaction with the service rating application, tap on the welcome screen. You will be presented with a screen which requires you to enter your ticket number. The application will check if you have entered a valid...