The kiosk displays available service selections and issues the corresponding ticket. It is defined by its MAC address (which defines the physical hardware of the kiosk). Each kiosk can be set up in a unique queueing area, which is done via the kiosk configuration panel. The configuration panel will force open if there is no queue manager set up for that location or branch. When a kiosk is connected to the network for the first time, it is necessary to go through this process to send the MAC address to the server for further communication.
Setting the Kiosk
1. To open the kiosk configuration panel, press/click and hold the top right-hand corner of the application.
2. Select the preferred language from the drop-down menu.
3. Select the kiosk’s location from the drop-down menu.
4. Select the kiosk’s queueing area from the drop-down menu.
5. Each location or branch needs to have one queue manager. If this kiosk is the queue manager for its location, tick the queue manager box.
6. Click the save button.
Using the Kiosk
To initiate interaction with the kiosk, tap/click on the welcome screen.
You will be presented with a list of available service selections. Select the appropriate service.
A ticket will be issued and printed, displaying your ticket number.
